When concluding a distance selling transaction, consumers generally have a statutory right of withdrawal, which we inform about below in accordance with the statutory model.
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
In order to exercise your right of withdrawal, you must inform us (Eponé Cosmetics GmbH, Helene-Wessel-Bogen 11, 80939 Munich, e-mail: info@epone-cosmetics.com, phone: +49 (0)89 3160573, fax: +49 (0)89 31605759) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the enclosed sample revocation form for this purpose, but it is not mandatory.
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.
We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the deadline of fourteen days.
You bear the direct costs of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to the handling of the goods which is not necessary for the inspection of the condition, properties and functioning of the goods.
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In the following, we inform you about the collection of personal data when using our website http://www.epone-cosmetics.com. Personal data is information about the personal or factual circumstances of users, such as address, name, e-mail address, telephone number, user behavior and other information that allows conclusions to be drawn about a person. Insofar as we collect such data, you will be informed below about the purpose and scope of the data use.
1. responsible body
Eponé Cosmetics GmbH, Helene-Wessel-Bogen 11, D-80939 Munich, HRB 107493, represented by the Managing Director Peter Grein, is the responsible party in terms of data protection law. When asserting your rights under Section 5, please contact:
E-mail: grein@epone-cosmetics.com
Phone: +49 89 3160573
2. general information on the handling of personal data
Personal data is processed when you use our website, contact us by e-mail or visit our store. We analyze usage behavior via Google Analytics. In addition to our website, you can also use the social media linked through the website. During processing, we ensure that this data is only used within the framework of the applicable legal provisions or only with your consent. If we use data about you on the basis of consent, you have the right to object, so that the consent expires with effect for the future. You also have other rights which are explained in section 5. Specifically, we collect and use personal data in the following operations:
3. logging of usage scope of data processing
We also store the usage processes during simple use (without registration or if you otherwise transmit information to us) on the website temporarily and independently of what you do in a log file. Thereby we store
– the date and time of access,
– the duration of the access
– The IP address
– the operating system of the computer from which the access is made
– the web browser used to access the site
– Websites from which the user has reached our site
– the subpages that are used
The legal basis for the storage is Art. 6 I f DSGVO. The storage of the IP address is necessary to ensure the functionality of the website and to guarantee the security of the website. We store the IP address only for the duration of your visit, a personal evaluation does not take place. The collection of data to provide the website and the storage of data in log files is necessary for the operation of the website.
4. contact by e-mail
If you contact us by e-mail, we store the e-mail communication until your request or use has been dealt with in order to answer queries and to document the communication. When contacting us via the form, only the e-mail address is mandatory, the name is voluntary. These forms are protected against viewing by third parties through the use of TLS encryption.
When contacting us by e-mail, third parties may be able to view the e-mail if it is not encrypted. You can find out whether your e-mails are encrypted via your e-mail provider.
The legal basis for the use of the personal data transmitted in the e-mail is Art. 6 para. 1 lit. f GDPR. If the e-mail contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.
5. user rights information, objection, deletion and blocking of personal data, right of complaint
You have various so-called data subject rights with respect to your personal data. You may at any time request information (Art. 15 DSGVO) about the data we have stored about you; in addition, you may request that incorrect data be corrected (Art. 16 DSGVO), restricted for further processing (Art. 18 DSGVO) or deleted (Art. 17 DSGVO). You have the right to have your data transferred to a third party (Art. 20 GDPR) and the right to object to the processing of your data (Art. 21 GDPR). The regulations can be found here in Chapter III https://dejure.org/gesetze/DSGVO.
The personal data of the data subject shall be deleted or blocked as soon as the purpose of the storage ceases to apply. However, deletion is only permissible insofar as there are no statutory retention obligations to the contrary. In such cases, the deletion of personal data shall be replaced by the blocking of such data. If you have any questions about the use of your personal data or wish to have the data deleted, please contact the responsible office as per item 1. We reserve the right to answer your request only in writing and to establish your identity.
Insofar as we use your data with a legitimate interest, you can object to the use at any time, with the consequence that we delete your data. Please address this objection to the responsible body named in section 1
If we use your data on the basis of consent, you have the right to revoke this consent at any time with effect for the future. The revocation is to be sent informally to the responsible body named in section 1.
If you wish to complain about the handling of your personal data, you have the right to complain to a data protection supervisory authority about the processing of personal data by us. The supervisory authority responsible for us is the Bavarian State Office for Data Protection Supervision https://www.lda.bayern.de/de/index.html#
Privacy policy status: December 22
EPONÉ COSMETICS GmbH
represented by the managing director: Peter Grein
Helene-Wessel-Bogen 11
80939 Munich, Germany
Commercial register number: HRB 104793
Sales tax identification number: DE 162463627
Tel: +49 89 3160573
Fax: +49 89 31605759
Email: info@epone-cosmetics.com
This imprint also applies to the social media presences on Facebook, Instagram, Pinterest, Youtube, LinkedIn.
Dispute resolution
The EU Commission provides under the link
http://ec.europa.eu/consumers/odr
provides a platform for online dispute resolution to settle disputes arising from a contract with a consumer out of court.
We further inform you pursuant to § 36 para. 1 VSBG about the fact that we are not available for participation in a dispute resolution procedure before a consumer arbitration board, because we want to settle disputes with customers in direct contact amicably.
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